- for 5G/6G Satellite Communication

 

At Gatehouse Satcom, we're on a mission to revolutionize satellite connectivity, ensuring that everyone, everywhere, has access to the internet.

 

We are looking for a candidate who is motivated by ensuring our 5G NTN NB‑IoT NodeB and upcoming NR solutions are delivered with high quality and implemented seamlessly for customers.

 

Background
At Gatehouse Satcom, we work with some of the world’s largest satellite and space companies. Our software is a key component in communication systems that support everything from emergency response (5G NB-IoT) - to global broadband (5G New Radio).

 

We’re at the forefront of the 5G satellite revolution, serving a global network of operators. Our technology enables broadband connectivity on mobile devices - linking devices via satellites in orbit. From concept to commercial operation, we support our customers with feasibility studies, lab kits, and other tools that enable them to validate and verify solutions before deployment.

 

As a market leader in our field, we’re committed to sharing our expertise to create better solutions. We foster long-term partnerships built on trust, fairness, and respect—and with growing demand for our services, we’re expanding our team.

 

About the job
In this role you’ll combine testing and quality assurance with implementation tasks and contribute with customer support, enabling us to deliver stable solutions and provide effective Tier‑3 support. There will be an opportunity to join partners and customers onsite for inspection and installation of solutions.

 

Your role will focus on:

Implementation & Customer Deliveries

• Prepare and execute installation and configuration of NodeB solutions in collaboration with customers and partners.
• Ensure operational documentation, runbooks, and configuration guides are accurate and up to date.
• Participate in customer testing and acceptance phases, including on‑site or remote support during go‑live.

Support & Operations

• Participate in building a support function with clear processes, and SLAs.
• Act as a Tier‑3 supporter for complex issues, reproduce problems in the lab, and collaborate with development on fixes.
• Create troubleshooting guides, knowledge base articles, and training materials for internal and external teams.

Quality & Testing

• Contribute to acceptance and system testing to ensure deliveries are documented and production‑ready.
• Make sure test results and implementation feedback are translated into product and process improvements.

Continuous Improvement

• Identify opportunities to reduce MTTR and improve customer satisfaction.
• Participate in retrospectives and drive initiatives that strengthen quality and support efficiency.

About you
You're currently excelling in a role as Software Tester, QA Engineer or Software Developer – and may have experience with performance and/or security testing.

 

Your experience could include:

• Experience in QA, system testing, support within telecom/satcom, or network solutions.
• Understanding of SW implementation processes, configuration, and operational readiness.
• Ability to communicate clearly with both technical teams and customers.
• Strong problem‑solving skills and a structured approach to documentation.

• Experience with customer support systems and SLA management.

Fluency in English, both written and spoken, is essential.

 

Given our niche's international scope, occasional travel to meet customers and partners is expected.

 

What we offer

You will join us on this exciting journey. As part of our team, you'll work on the advancement of 5G technology, enabling truly global connectivity.

 

Gatehouse Satcom provides a dynamic and growth-oriented work environment, offering significant opportunities for professional and personal development. As a part of the promising satellite communication industry, especially within the 5G evolution, we are well-positioned to leverage emerging opportunities.

 

 

Application
If you're intrigued by this opportunity, we're eager to hear from you. Contact VP Engineering Claus Siggaard Andersen, at +45 7020 1909 for more details.